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Customer Support: 1-800-486-2976
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Shipping Information

Domestic Shipping Rates

We offer $5 flat rate shipping on ALL orders. We also are willing to combine orders and refund shipping. Just let us know that you placed two orders and we will get you your shipping back if we are able to get the orders combined (we will not hold orders). Our focus is on getting all the orders out as quickly and as accurately as possible. Sometimes, when we have really big sales our shipping team gets bogged down. It may take a little longer (usually a day or two) to get your items out. Most of the time, items will go out same day or the next morning, depending on when you order. 

We also offer free shipping on orders of $150. This is included with orders that we combine. Be sure to let us know so we can get you any shipping costs refunded.

Canada Shipping Rates

We ship to Canada using USPS Priority. Your best value is to order enough to fill up to the maximum allowed in one order. We ship based on total order price, without taking into account discounted products prices. We try to be fair with our shipping. We have no problem refunding on shipping if you overpay. If we ship your item in a Legal Flat Rate Envelope and you paid the price for a Medium Box, we will gladly refund you the difference. We do catch most of these during shipping. If we do not, please email us and we will gladly refund the difference.

  • Orders up to $100 - Ship for $24 (Legal Flat Rate Envelope)
  • Orders from $100 - $200 - Ship for $45 (Medium Flat Rate Box)
  • Orders more then $200 - Ship for $60 (Large Flat Rate Box)

International Shipping Rates

We ship to most countries and use USPS Priority. Your best value is to order enough to fill up to the maximum allowed in one order. We ship based on total order price, without taking into account discounted products prices. We try to be fair with our shipping. We have no problem refunding on shipping if you overpay. If we ship your item in a Legal Flat Rate Envelope and you paid the price for a Medium Box, we will gladly refund you the difference. We do catch most of these during shipping. If we do not, please email us and we will gladly refund the difference.

  • Orders up to $100 - Ship for $33 (Legal Flat Rate Envelope)
  • Orders from $100 - $200 - Ship for $67 (Medium Flat Rate Box)
  • Orders more then $200 - Ship for $90 (Large Flat Rate Box)

If during checkout, the system says your address is not valid and we do not ship to your country that means we currently do not ship to your country. We decide which countries we ship to based on previous experience with shipping. We want you to receive the fabric you have purchased. If you feel we should ship to your country, please contact our shipping team and they will re-evaluate the policy.

International Shipping Method

We ship our international packages using USPS Priority Mail (or International Flat Rate). We have used First Class in the past, but have found that a lot of packages got lost, or took much longer to get to their destination. Also, Priority Mail in most cases offers better tracking (the level of tracking depends on the destination country).

Customs, Duties & Taxes

Occasionally, our international customers have had to pay extra fees for customs, duties and taxes. These extra fees vary widely from country to county. Since we have no control over potential extra charges levied by destination countries, we highly recommend that you research the policies specific to your country. Also, when customs clearance procedures are necessary, delays can be caused that will increase the time it takes to arrive. Although duties and customs are beyond our control, we do shed a tear for those who experience them. 

Fraud and International Shipments

On occasion, we have had orders come in from around the world, including the United States that appear suspicious. We love our products. We will not ship any product we feel will not make it to it's new home safely. If we get the slightest hint of fraud we will refund all the money back to the account and contact the appropriate authorities.